I bought 3 customized teether clip set. Not being good at colours combination, I struggled quite a bit when selected the bead colours for each clip set. There were several back and forth with the customer service officer through WhatsApp before I could finalized my order. Even though I kept asking many questions and requesting many revisions, the customer service officer remained patient, friendly and even offered many good suggestions. I am so pleased with the final product and the quality is so good. I will recommend people to purchase items from this place.
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Shipping Rates (Based in Singapore)
Order Processing Time (Excluding the day of order being placed/Weekend & Public Holiday)
All orders will take 3 business days to process before shipping out.
*Festive Period (Nov - Dec) : 3-5 Business days to process before shipping out.
Baby Teething Customisation
For Customisation items, it will take 3 business days to work on the order.
*If you require preview, you will only get your preview after 3 business days
*Festive Period (Nov - Dec) : 3-5 Business days to work on the order
Please note that for every changes made will resulted to an additional ONE day of processing time.
Local Delivery (Singapore)
Shipping Rates (International)
We are able to ship your purchases to anywhere in the world via DHL or FedEx
Shipping is based on weight and will be calculated at check out.
Tracking details will be provided once we have shipped out your items.
Little Bearnie do not charge customs & taxes for international shipping, however some countries might charge additional customs and taxes or any applicable law & regulation of your country for the items are entering. Recipient will be liable for the payment of customs and taxes which will be collected upon delivery.
As we do have a standard shipping carton to ship out Giftsets overseas, so if in any case that the amount of gift sets exceeded the shipping carton sizes, we have the rights to combine the giftsets to lessen the amount of gift boxes.
Things to Note:
In any case when there is a parcel that is return to us due to customers' error in providing incorrect/incomplete address (like missing postal code, wrong unit number and etc), customers will be liable for the re-delivery fees and it will be charged to customers accordingly.
Failed Delivery after 2 attempts
In any case when there is a parcel that is return to us due to failed delivery after 2 attempts, customers will be liable for the re-delivery fees and it will be charged to customers accordingly.
Change of Address (After 1st Attempt of delivery)
Customers will be liable for the re-delivery fees if there is a change of address after the 1st attempt of delivery. We will only release the order after we have received the delivery fees.
(This applies to customers that are entited to the free delivery [Purchases above SGD60])
Please drop us an email at email@example.com if you have any further clarification.